Delete your Tō3 account and data
Tō3 uses a cloud account (Firebase Authentication) and stores profile and event-related data in our backend so the service can work across devices. This page explains how to remove that data.
Option 1: Delete in the app (recommended)
- Open Profile in Tō3.
- Tap Delete account.
- Read the warning, then confirm by typing DELETE.
This permanently removes your account and associated data we hold. If you have an active web subscription, deletion cancels billing immediately and forfeits any remaining paid time, as described in our Privacy Policy and Terms of Use.
Option 2: Request deletion by email
If you cannot sign in, email [email protected] with:
- The email address tied to your Tō3 login
- Confirmation that you want your account and associated data deleted (profile, events tied to your account, and similar app data)
We process verified requests as soon as we reasonably can. Some records may be retained where law or security requires (for example, short-lived logs).
What deleting your account affects
Removing your account typically means you will lose access to:
- Your Tō3 profile (display name, optional photo, preferences you stored with us)
- Events and sessions tied to your account, subject to how we implement deletion and any legal holds
Live sessions you hosted may also end or become unavailable to other participants once the account is removed, depending on timing and technical constraints.
Before you delete
- If you need a record of something (schedules, contacts), save it outside the app first. We may not be able to recover data after deletion.
- If you only want to stop using Tō3, you can sign out and uninstall; that does not automatically delete cloud data. Use the steps above if you want the account removed.
- To cancel a subscription without deleting your account, use the billing management link in the app or on our website.
Questions
[email protected], subject Tō3 data question.